Help centre
A little help, whenever you need it
Find your way around Suplaykart and get help with an actual order.
Useful to know
- Check delivery coverage using the pincode selector.
- Your guest bag stays on this device; review it after signing in.
- Use Your Orders to see recorded order and payment statuses.
Frequently asked questions
How do I check delivery coverage?
Use the delivery location selector and enter a six-digit pincode. Confirm your full address and available timing in checkout.
Will my guest bag disappear when I sign in?
Your device keeps the guest bag. After signing in, review its current prices and quantities, then choose to merge it into your account bag.
Why do discovery products show reference prices?
The 30 discovery products demonstrate browsing and bag interactions. Their prices come from the linked retailer references, with an observation date. They are not configured Suplaykart selling prices and cannot be ordered.
How do I change appearance?
Choose Light, Dark or System from the footer or account Appearance page. The selection stays on this device.
Where can I find order receipts?
Open Your Orders, choose an actual order and open its receipt. You can print, save a PDF using your browser, or download a text receipt.
Does Suplaykart work offline?
Your saved device bags remain stored, and a connection guide is available offline. Current catalog data, account information and checkout require a connection.
Are payments collected in the preview?
The discovery preview cannot collect payments or place orders. The existing store checkout shows only its supported payment-at-delivery options.
Can I upload a prescription?
Prescription uploads and document storage are unavailable. Do not send medical documents through general feedback or support messages.
Keep your everyday essentials close
Add Suplaykart to your home screen.
Need a little more help?
Use the published Suplaykart contact channel. For an order question, have your order number ready.